Customer Notice: Return Policy

Our transparency is our goal. We are committed to providing our customers with high-quality products at competitive prices. To maintain the affordability of our offerings, including our popular summer fiber blends made from silk, cotton, linen..., we have implemented a no-return policy, with some exceptions as detailed below.

## Return Exceptions

1. **Eligible Products**: Some of our products may be eligible for return if this is confirmed in the product description.

2. **Return Process**: If you would like to return an eligible product, you must contact us within 48 hours of receiving your order. After receiving a Return Merchandise Authorization (RMA), you will need to ship the product back to us within the next 48 hours.

3. **Restocking Fee**: Please note that a $15 restocking fee will apply to all returns. Additionally, return shipping fees are the responsibility of the customer.

## Why We Do Not Offer Returns

1. **Cost Efficiency**: By not accepting returns for most items, we can reduce overhead costs associated with processing and restocking returned items. These savings are directly passed on to you in the form of lower prices.

2. **Quality Assurance**: We ensure that every product leaving our facility meets strict quality standards. This minimizes issues and defects, reducing the need for returns.

3. **Sustainability**: A no-return policy helps us minimize waste. Returned items often cannot be resold, leading to unnecessary disposal. By reducing returns, we contribute to more sustainable practices.

## Customer Satisfaction Commitment

While we do not accept returns for most products, we are dedicated to ensuring your satisfaction. If you encounter any issues with your purchase, please reach out to our customer service team. We are always here to help and will work with you to find the best possible solution.

Thank you for your understanding and support. We hope you enjoy our products as much as we enjoy creating them for you.